Main Areas of Responsibilities and Key Activities
1. Operational excellence:
- Drive service and process simplification and enhancement.
- Work with different process/system owners to adopt/develop the most appropriate tool and process to be used in facility management areas.
- Ensure the readiness of the team in delivering optimum facility management services.
- Manage to ensure facility management procurement to be carried out effectively & efficiently.
- Engage to get the best of service providers in delivery of optimum services
2. Company policies:
- Recommend, communicate and implement facility management policies, procedures and guidelines.
- Establish and maintain tracking which verify the integrity of all systems, processes and data e.g. contract management etc.
3. Service management:
- Oversee the delivery of facility management services: Reception, Office purchase and maintenance, Travel management, Canteen operation, Office cleaning & gardening.
- Manage HCMC‘s office asset, including replenishment and write-off, oversee the asset management of other sites.
- Ensure facility management’s asset to be maintained properly and consistently in physical and tracking system.
- Take charge of special purchase, printing and delivery, including but not limited to Diary, Tet gift.
4. Office leasing & renovation:
- Take charge of offices’ leasing, renovation and operation, including Contract negotiation and management, insurance, space/ workplace and moving management.
- Manage office safety and security. Ensure all guidelines, standards, building’s requirements to be observed and maintained effectively.
Identify office’s improvement and maintenance needs; co-ordinate with service providers and related users (if applicable) for maintenance.
5. Team management:
- Organize and lead the subordinates’ activities
- Define development measures to develop subordinates’ competencies.
- Resolve discipline and handle grievance.
- Be responsible for cost center budgeting and management of the relevant facility management costs.