IT Nso & Store Supports ( Highlands Coffee Ho Chi Minh )

- Maintain current system and ensure operate stabled.
- Install, configure, test, maintain, monitor POS system, and troubleshoot end user and network hardware in outlet.
- Perform on-site analysis, diagnosis, and resolution of complex hardware problems for variety of end users, and recommend and implement corrective solutions, including off- site repair as needed.
- Assist in develop new stores.
- Follow to support/setup promotion program request from operation.
- Knowledge about peripheral devices, Printing/Barcode/scanning devices and other products.
- Receive and respond to incoming calls, pages, and/or e-mails regarding I.T operate issues/POS system from outlets.
- Recommend, schedule, and perform desktop computer, hardware and peripheral equipment improvements upgrades, and repairs.
- Other duties as required.

1. Education
- College diploma or university degree in the field of computer science and/or 1+ year’s equivalent work experience.
- Degree in information technology, engineering, business administration or equivalent.
2. Experience
- At least 1+ year experience of working (Must)
- Knowledge about POS system for Retails industry would be an advantage.
- Ability to operate tools, components, and peripheral accessories.
- Able to read and understand technical manuals, procedural documentation, and Training guides.
- Ability to research into hardware products and I.T issues as required.
3. Work related skills
-Project management skills
- Client service mindset
- Ability of Writting and speaking English
- Understanding of the organization’s goals and objectives.
4. Soft skills
- Problem solving skills (Must)
- Self-motivated and directed.
- Clear / efficient written and oral communication
- Effective interpersonal skills and relationship-building skills.

- KPI Bonus hằng năm
- Đào tạo kỹ năng chuyên môn, kỹ năng mềm
- Hưởng các ưu đãi và phúc lợi của nhãn hàng thời trang ALDO Việt Nam

Viet Thai International JSC (VTI) was established in 1998 and today has grown to one of the largest consumer marketing and multi-unit retail operators in Vietnam.

The Company’s vision is to play a significant part in improving the quality of life for Vietnam’s rising middle class.

Over the past decade, VTI has been instrumental in shaping the country’s modern retail and branding environment. This is through a portfolio of Company-owned brands such as Highlands Coffee, Pho 24. Additionally, VTI represents leading international brands including Hard Rock Cafe, Swarovski, , ALDO Shoes & Accessories...

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