- Training, support & manage PC team
- Manage KPI of each PC team
- Responsible for Sales Target (weekly, monthly, yearly) of PC team.
- Making Report Daily, Weekly, Monthly, Yearly
- Share database Tele-sales for each PC then keep track of PC’s report
- Signing up, deploy SMS system
- Manage Books
- Monitor tuition fee, book fee before submit to Finance
- Order gifts & manage the process of gifts exchange for students
- Monitor Handling customers complaints
- Completing and maintaining report about customers’ complaints and requests;
- Conduct meeting actively with line Manager and/or other departments to overcome customer complaint effectively;
- Learning about products or services and keeping up to date with changes.
- Support local marketing activities on campus and outside
- Working closely other department to provide the best service for customers
- Other duties assigned from time to time by Line Manager
- Salary: 10,000,000 -12,000,000 VND/ month