Set against the beautiful Westlake as its backdrop, the 5-star luxurious hotel Pan Pacific Hanoi offers modern guest rooms, extensive meeting spaces, a delightful range of dining options and recreational facilities for both business and leisure travellers.
Our fitness center is fully equipped with range of state-of-the-art equipment, as well as Jacuzzi, sauna and various scheduled sessions of Yoga, Pilates and Aerobic led by professional trainers. The domed retractable glass ceiling of the swimming pool provides a pleasant atmosphere for year-round swimming with the luxury of natural light.
We are looking for active, confident, enthusiastic Fitness Center Manager with passion for excellent service; someone who’s willing to go the extra miles to create memorable experiences for our guests. In return, you’ll receive a competitive salary and benefits package, discounts at hotels across our network and opportunities to learn new skills and advance your career in a truly international environment. Our professional yet friendly team of 400 associates is ready to welcome like-minded colleagues. So don’t hesitate, step on a journey with us and discover your true abilities!
Position summary statement:
To assist the Management in the maximization of the hotel fitness center’s revenue and exceed budgeted fitness memberships by attracting new clients to use our fantastic service, whilst ensuring maximum customer service levels and client satisfaction.
Primary Responsibilities:
• Contribute to develop a business plan and sales strategy for attainment of the hotel’s sales goals and profitability
• Take full responsibility of the sales aspect of the fitness center and implement a plan to achieve sales target
• Proactively searching and setting up the potential customer list, initiates action plan to approach and secure new business for the fitness center of the hotel
• Conducting phone calls and having appointments with guests to introduce and sale our fitness services
• Constantly monitor and report on competitor activities including promotions, special rates and events
• Assist in the development and implementation of marketing plans as needed.