Digital & Social Account Manager (Red2 Digital Agency)

FUNCTIONAL OBJECTIVE: You should have solid experience in marketing with a customer service approach. You should also have a clear idea of how digital tools add value to company strategy and performance. You should be able to drive business growth through maintaining long-term client relationships.
REPORTS TO: Account Director
KEY RESPONSIBILITIES
 Act as the point of contact for clients for digital management matters
 Set digital strategies for your assigned customers, considering their specific requirements
 Suggest, design and implement digital projects to increase customer ROI
 Address client queries effectively and in a timely manner
 Present social media strategies to clients
 Analyze digital campaigns success
 Stay up-to-date with digital technology trends
 Develop a trusted advisor relationship with key customer stakeholders and executive sponsors
 Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
 Good at evaluating creative work; able to give and receive feedback to support its development
 Planning and oversight of Digital Campaigns, including Display, Video, Social etc

EDUCATION/EXPERIENCE:
 3-5 years of relevant working experience in digital marketing
 Experience in delivering client-focused solutions based on customer needs
 Proven account management or other relevant experience
 Demonstrated ability to communicate, present and influence credibly and effectively

- Healthcare & Personal accident insurance
- Free memberships of California Fitness and Yoga