Nhân Viên Tư Vấn Tuyển Sinh (Quận 7)

There are 2 teams at E2 working side-by-side with each other to create the best learning experience for students. Depending on what your strengths and career path are, you can apply to be either on PC Team (Sales) or LA Team (Customer/ Student Service).
As a PC, you will professionally advise clients on course selection, craft a personalized learning plan, and maintain relationships with families over time.
As an LA, you will follow up with current students, communicate with parents on student and class issues and be in charge of re-enrollments.
* Your primary responsibilities include:
● PROGRAM CONSULTING (PC)
• Manage portfolio of 50–100 contacts (alumni, clients, and prospects) and develop relationships to provide personalized education solutions that achieve their short- and long-term goals.
• Consistently maintain and optimize communication with portfolio of contacts through various channels including in-person, phone calls, emails, and other online platforms.
• Acquire new clients through marketing campaigns, personal networks, tele-sales, client referrals, and strategic prospecting.
• Actively engage in continuous professional development to increase industry, product, and sales knowledge.
• Prepare market analyses and sales reports and support other academic, business development, and marketing activities.
• Greet and assist walk-in customers and handling questions about Everest Education and our offerings.
● STUDENT SERVICES (LA)
• Make weekly call to update parents’ about students’ performance.
• Contact parents to inform cancellation/schedule change of classes.
• Follow up with teachers to understand students’ progress.
• Respond to / Receive students’ request/concern: defer, refund, issue statement of study,
attendance and complaints.
• Deal with students/parents’ requests/concerns. Produce deferment/refund report for finance
department.
• Handle students/parents’ requests/concerns and student complaints.
• Collaborate with Sales, Academic, Admin and Marketing departments to organize student
activities.
• Communicate with parents to get confirmation of re-enrollment registration of existing
students
• Follow up with absent, delayed and deferred students
• Follow up with parents to remind them to meet tuition payment deadline
• Coordinate with other departments to prepare for the new quarter
• Check Lesson Histories and summarize status;
• Translate & format tutoring class Lesson Histories and Report Cards;
• Conduct and update tutoring class surveys on last sessions;
• Check and translate Report Cards;
• In charge of electronic data management for Parent Communication;
• Manage class Gradebooks/Report cards and students’ information;
• Conduct and update Student Surveys;
• Input data for Student Survey, tutoring class reports, and other reports.

* Working information:
• Schedule: 40 hours/ 5 days/ week (including Saturday and/or Sunday)
• Working location: District 7 (Phu My Hung & Him Lam Area)
* Requirements:
• 1-2 years of experience in Sales or Customer Services in Education or Service industry.
• Strong verbal and written communication skills in Vietnamese and English.
• Have flexible working hours.
• Passionate about Education.
• Good local knowledge of District 7 Area is preferable.
* Benefits:
• Competitive Salary + Annual Bonus;
• Health Insurance;
• Company events: dinners, team lunches, offsite retreats, etc.
• Flexible working hours and open space;
• Unlimited Vacation Policy;
• 5-for-5 program: Monthly sponsored dinner/outdoor activities with colleagues;
• Inclusive and welcoming onboarding experience: mentor-mentee programs, initial training with direct supervisor and HR.
• Substantial training for career development conducted by C-level managers and your own choice (company sponsor).

- Premium Healthcare Insurance
- Unlimited paid leaves per year
- Monthly training sessions from top Managers

Everest Education was founded by Tony Ngo (Harvard Business School and Stanford University) and Don Le (Stanford University) to transform education in Vietnam by personalizing learning and preparing students academically and mentally for an international education.
We offer Math and English enrichment courses, as well as tutoring to students from Grade 1 to Grade 12 using our proprietary blended learning approach. We also offer English, STEAM, and design thinking camps through our network of partner schools.
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Trung tâm Everest Education được thành lập bởi ông Tony Ngo (tốt nghiệp Trường Kinh Doanh Harvard và Đại học Stanford) và ông Don Le (tốt nghiệp Đại học Stanford) với mong muốn thay đổi phương thức giáo dục tại Việt Nam theo hướng cá nhân hóa để phù hợp với khả năng và nhu cầu của từng em học sinh.
Các lớp đang được giảng dạy tại Trung tâm bao gồm Toán, Ngữ Văn Anh và các lớp dạy kèm riêng cho các em học sinh ở độ tuổi tiểu học đến phổ thông, với ngôn ngữ giảng dạy hoàn toàn bằng tiếng Anh. Ngoài ra, Trung Tâm cũng là một đối tác của các trường quốc tế tại Tp.HCM, chuyên tổ chức các chương trình trại hè Anh Ngữ, STEAM và phát triển tư duy thiết kế cho các em.

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