Center Manager

- Work Location: District 10 (Ba Thang Hai) & Tan Binh District (Cong Hoa) -
As an E2 Center Manager, you will drive the performance of the Learning Center as if it were your
own, including ownership over the student and family experience, enrollment and revenue growth, as
well as utilization and profitability. We provide our CMs guide rails, but the CMs are empowered to
create exceptional experiences and to uphold our values.
Your primary responsibilities include:
● Recruit appropriately qualified and experienced operations staff, including Program Consultants, Learning Advisors, Learning Center Executives, and Security Guards.
● Supervise student recruitment and customer services conducted in the Learning Centers.
● Build student and parent profiles for potential students in the learning center area.
● Maintain and upgrade systems/procedures for all operations tasks at the Learning Centers and liaise with the other Center Managers to ensure consistency across all E2 centers.
● Monitor purchases and expenditures for the Learning Center.
● Ensure staff are scheduled and trained to support all hours and duties for smooth operation.
● Set the key performance indicators and report targets for all operations of the learning center
● Provide financial and academic reports to the COO.
● Contribute to the development of localized marketing strategies to promote E2 courses.
● Prepare financial plan, P&Ls and budgets for approval by the COO, and once agreed, implement those plans.
● Work closely with the Academic Manager to ensure smooth opening and operations of the classes.
● Work closely with the Academic Manager for the implementation of new curriculum and academic projects.
● Work closely with the Academic Manager to monitor/evaluate program outcomes, student assessment reports and parent enquiries/concerns.

These are the minimum requirements. We cant accept you in this role unless you meet them all:
● A strong background in sales and operations with 3+ years of management experience in the education industry;
● Strong verbal communication skills in English and Vietnamese.
● Experience in at least one of the following specialties as a staff or leading sales, customer service or marketing in an educational institution;
● A BA or higher with strong academic performance, previous management role in a school.
These are additional qualifications or nice to haves that will help you stand out during the application
process.
● An MBA or other relevant Masters degree;
● Experience working on developmental projects, specifically around facility expansion.
● Experience in working on collaborative (multi-department) teams, preferably in a supervisory, mentoring, or management role;
● Strong organizational skills and entrepreneurial spirit.

- Annual Bonus
- Unlimited Vacation Policy
- Termly Training Program

Everest Education was founded by Tony Ngo (Harvard Business School and Stanford University) and Don Le (Stanford University) to transform education in Vietnam by personalizing learning and preparing students academically and mentally for an international education.
We offer Math and English enrichment courses, as well as tutoring to students from Grade 1 to Grade 12 using our proprietary blended learning approach. We also offer English, STEAM, and design thinking camps through our network of partner schools.
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Trung tâm Everest Education được thành lập bởi ông Tony Ngo (tốt nghiệp Trường Kinh Doanh Harvard và Đại học Stanford) và ông Don Le (tốt nghiệp Đại học Stanford) với mong muốn thay đổi phương thức giáo dục tại Việt Nam theo hướng cá nhân hóa để phù hợp với khả năng và nhu cầu của từng em học sinh.
Các lớp đang được giảng dạy tại Trung tâm bao gồm Toán, Ngữ Văn Anh và các lớp dạy kèm riêng cho các em học sinh ở độ tuổi tiểu học đến phổ thông, với ngôn ngữ giảng dạy hoàn toàn bằng tiếng Anh. Ngoài ra, Trung Tâm cũng là một đối tác của các trường quốc tế tại Tp.HCM, chuyên tổ chức các chương trình trại hè Anh Ngữ, STEAM và phát triển tư duy thiết kế cho các em.

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