* Pre-processing:
- Receive and check data from customer, Production Manager
- Make plan and implement projects.
- Write project documents.
- Training and ensure staff to understand clearly project requirements.
* Processing:
- Monitor and control the progress of projects. Suggest the corrective actions when having any problem.
- Solve problems regarding to working tools.
- Give ideas/suggestions to improve our system of the customer.
- Communicate directly with the customer pre mail, phone in needed cases.
* After-processing:
- Summarize, analyze, evaluate and response the working result of staff in group.
- Ensure the projects delivered in time and good quality.
- Solve any complaints/questions from customer related to projects