Laundry Manager

- Manage the laundry operations to include all guest room/suite linens and all linens for multiple outlets and catering/convention facilities, fabric repairs, and/or guest dry cleaning services to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.

* Main duties:

- Ensure that all items laundered and dry cleaned within the hotel’s laundry are finished to the highest standard achievable and returned to the guests or staff in immaculate condition

- Organize movement of dirty and clean laundry and of guest valet service

- Monitor the progress of the laundry personnel each day to ensure that they are working to standards in the allotted amount of time.

- Coordinate linen handling such as daily sorting and inventory; clean linen distribution, solid linen collection, and storage room organization.

- Driving to deliver Luxury Experiences to guests, to achieve Heartbeat target

- Develop and update department SOPs (standard Operation Procedure), JD (Job description) and implement it to enhance the guest experience

- Manage day-to-day activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance.

* Required Skills:

- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company

- Proficient in the use of Microsoft Office

- Problem solving, organizational and training abilities

- Strong Leadership skills in managing teams

* Qualifications:

- Diploma in Hotel Administration, Hotel Management or equivalent

* Experience:

- 3 years housekeeping/ laundry experience preferably in a hotel of similar size and complexity and including supervisory experience.

Chưa cập nhật

The InterContinental Danang Sun Peninsula Resort is located in the Sơn Trà Peninsula of Da Nang, which is also known as Monkey Mountain. It is about a 30-minute drive from Danang International Airport and also the downtown of Danang. This resort occupied 39 hectare of the peninsula which also included the 700-meter of private beach. The Traditional Vietnamese Town of Hoi An is approximately 45 minutes away from the resort.

200 rooms, suites and resort villas were designed by Bill Bensley and inspired by the culture of traditional Vietnamese with luxury and contemporary elements.

HARNN Heritage is an Asian heritage spa with treatment rooms specially designed by HARNN.

Dining options:

Citron: Serves Vietnamese and Mediterranean cuisine with a private dining booth floated 100 meters above the sea level

La Maison 1888: The antique mansion serves a very fine French cuisine designed by three-star Michelin chef Pierrge Gagnaire as the first celebrity chef restaurant in Vietnam.

Buffalo Bar: Located within La Maison 1888

Barefoot Café: A beach front restaurant with the freshest local seafood

Long Bar: A beach front lounge

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