Club Butler

- Get to know the guest personally and recognize their preferences in food and beverage and how they like their things kept in the room
- Anticipates the guests needs and acts accordingly.
- Oversees the service of in room food and beverage and it’s speedy clearance.
- Checks room to ensure presentation standards are accurate to the very detail
- Checks for lost and found items immediately on check out and return the same to the guest before he checks out
- Has the ability to coordinate with the guest in order to meet his needs efficiently.
* Coordinates with
- Room service – on F&B service to the guest
- Other F&B outlet – for reservations and other information for the guest
- Reception – for arrival list in order to serve the welcome drink
- Font Office Cashier – for the bill to be kept ready
- Concierge – for baggage coordination and newspaper requirement or any other requirement that needs to be brought from outside
- Reservations – to make reservation for the guest in other properties
- Housekeeping – to get the room cleaned when the guest is out of the room and provide extra amenities like additional towels, soap, etc.
- Maintains a guest service sheet which is a record of guest requests and handled by him or passed on to any other person/department
- Reports any health or safety hazards to the Executive Housekeeper
- More details will be discussed at the interview

- Communication skills are utilized a significant amount of time when interacting with others
- Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Able to read and write English
- Proficient in the use of Microsoft Office and Front Office System
- Frequently standing up behind the desk and front office areas
- Carrying or lifting items weighing up to 50 pounds
- Handling objects, products and computer equipment
- Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
- 1 year experience in concierge/front office / guest services operations / customer service, or an equivalent combination of education and experience

Chưa cập nhật

The InterContinental Danang Sun Peninsula Resort is located in the Sơn Trà Peninsula of Da Nang, which is also known as Monkey Mountain. It is about a 30-minute drive from Danang International Airport and also the downtown of Danang. This resort occupied 39 hectare of the peninsula which also included the 700-meter of private beach. The Traditional Vietnamese Town of Hoi An is approximately 45 minutes away from the resort.

200 rooms, suites and resort villas were designed by Bill Bensley and inspired by the culture of traditional Vietnamese with luxury and contemporary elements.

HARNN Heritage is an Asian heritage spa with treatment rooms specially designed by HARNN.

Dining options:

Citron: Serves Vietnamese and Mediterranean cuisine with a private dining booth floated 100 meters above the sea level

La Maison 1888: The antique mansion serves a very fine French cuisine designed by three-star Michelin chef Pierrge Gagnaire as the first celebrity chef restaurant in Vietnam.

Buffalo Bar: Located within La Maison 1888

Barefoot Café: A beach front restaurant with the freshest local seafood

Long Bar: A beach front lounge

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