Customer Service Officer - Nhân Viên Chăm Sóc Khách Hàng - Hcm/ Biên Hòa/ Bình Dương

* Efficient & high quality implementation of customer care at the centre.
- CSOs are responsible for customer care to all internal and external customers.
* Reporting
- At all time  CSOs  should  know  and  be  able  to  report  on  all  aspects  of  the responsible areas related to sales and customer service efficient and high quality operations.
* Communication
- Communicate well with other CSOs and ECs and staff from other departments in the centre including teachers, EFL admin staff, tea ladies, security guards and etc.
* Continuous Improvement
- Identify  opportunities  to  develop,  improve  and  add  value  to  Apollo’s  Centre
- Operations in line with the strategic goals of their centre(s) and the organization.
* Other duties assigned by the Centre Manager.

- Vietnamese national.
- Holder of Bachelor’s degree preferably in English or Foreign Trade
- Be proactive, interpersonal and detail-oriented.
- At least one year experience in the same position in FMCG companies is an advantage (regardless of industry).
- Excellent written and verbal communication skills, both in English and Vietnamese
- Proven selling and persuasive skill.
- Computer literacy – MS office applications (Word, Excel, PowerPoint, Outlook).

Chưa cập nhật

Apollo Vietnam, founded in 1994, is the first fully foreign owned English language training company in Vietnam. We are proud to be an affiliate of International House – a well-established and trusted name in English teaching. As per our slogan “Where the best become better”, Apollo continues to strive to maintain ourselves as the top class English teaching organization in Vietnam.

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