* Efficient & high quality implementation of sales and customer care at the centre.
- ECs are responsible for sales of an area given by CMs and for customer care to all internal and external customers.
* Reporting
- At all time ECs should know and be able to report on all aspects of the responsible areas related to sales and customer service efficient and high quality operations.
* Communication
- Communicate well with other ECs and staff from other departments in the centre including teachers, EFL admin staff, tea ladies, security guards and etc.
* Continuous Improvement
- Identify opportunities to develop, improve and add value to Apollo’s Centre
- Operations in line with the strategic goals of their centre(s) and the organization.
* Centre and Customer Relations (CR) Support
- Supporting the overall operation of your centre and the activities of the CR department.
* Other duties assigned by the Centre Manager