1. Product Quality insure
- Support dealer: Warranty document and submit process
- Warranty Judgement
- Warranty payment process
- Warranty Claim process to overseas
2. Service clerical work processing
- Warranty process
- Warranty summary
3. Handling service parts / Warranty parts / Documentation
- Service parts stock control
- Warranty parts control
4. Document between the company and dealers
Work with dealer on warranty documents based on form and standard
5. Monthly database report
- Technical and QA report summary
- Warranty summary report (domestic and overseas)