Host - Hard Rock Cafe

* The Host is the initial contact with the guests. Therefore, it is essential to start guests off with a positive experience at the front door. A Host is anyone who greets, seats and pages guests. In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart).

* RESPONSIBILITIES

- Opening doors, where applicable.

- Welcoming and thanking guests.

- Answering questions - accurately and politely.

- Maintaining a clean and organized waiting area.

- Answering the phone.

- Directing guests to areas & restrooms.

- Providing security for co-workers, guests and celebrities.

- Assisting servers, bussers and managers.

- Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, wiping menus, restroom maintenance, etc.

- Assuring the complete satisfaction of each and every guest.  Creating memorable experiences.

- Entertaining guests to create “Raving Fans.”

* REQUIREMENTS

* EXPERIENCE, EDUCATION, AND CERTIFICATIONS

- High School diploma or equivalent.

* SKILLS

- Remaining calm in a hectic, fast-paced atmosphere.

- Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.

- Displaying a positive and outwardly friendly attitude toward guests and co-workers.

* ADDITIONAL REQUIREMENTS

- Must be the minimum legal age to be employed

- Maintaining a well-groomed appearance (“having a plan”).

- Following all uniform guidelines.

- Practicing all general safety & sanitation standards.

- Recycling products, where possible.

- Maintaining HRC’s 5 core Values and Mission Statement.

- This Cafe may cross-train the restaurant Hosts and the Retail Sales Associates. Please see the Retail job description.

Chưa cập nhật

Thương hiệu bắt nguồn từ cà phê Việt Nam

Highlands Coffee® được sinh ra từ niềm đam mê bất tận với hạt cà phê Việt Nam. Qua một chặng đường dài, chúng tôi đã không ngừng mang đến những sản phẩm cà phê thơm ngon, sánh đượm trong không gian thoải mái và lịch sự với mức giá hợp lý. Những ly cà phê của chúng tôi không chỉ đơn thuần là thức uống quen thuộc mà còn mang trên mình một sứ mệnh văn hóa phản ánh một phần nếp sống hiện đại của người Việt Nam.

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