* Report to: OUTLETS & BAR MANAGER
* Main tasks and responsibilities:
- Supervising all Bar and Beverage Outlet operations
- Monitor Happy Hour set-up and service, ensuring agreement to Hotel standards.
- Responsibility for the creation of cocktail menus and Update menu changes on the Point of sale (POS) terminal
- Development and implementation of new international trends to set exceedingly expected standards within the industry
- Maintain exceptional levels of customer service
- Manage guest queries in a timely and efficient manner
- Evaluate guest satisfaction levels with a focus on continuous improvement
- Work within budgeted guidelines in relation Beverage Costs.
- Set departmental targets and objectives, work schedules, budgets, and policies and procedures
- Responsibility for all beverage purchases, inventories and stock levels within the operation
- Incentivise team members to maximize sales and revenue
- Carry out annual and mid-year appraisals with the Outlest & Bar Managers under your responsibility
- Ensure communication meetings are conducted and post-meeting minutes generated
- Assist Recruiting, managing, train and develop the Food and Beverage team
- Assist other departments wherever necessary and maintain good working relationships
- Comply with hotel security, fire regulations and all health and safety legislation
* Quyền lợi được hưởng
- Competitive salary
- Entile service charge every month
- Compulsory insurance under Labor Law
- Accommodation on site with 2 meals a day, roundtrip ticket to visit your family once a year for staff member from mainland
- Free meal in working shift
- Dynamic and open-mind environment