- Analyze training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Business Plan for General Manager for review
- Monitor the progress of the Training Plan for each department to ensure that the training objectives are being achieved
- Maintain all hotel training records
- Design, produce and implement training programs which meet specific departmental needs in conjunction with Department Head, ensuring that training session plans are structured and that training is effective
- Deliver departmental training session and critique performance
- Produce monthly training reports for your Manager and the General Manager including: Internal training programs & External training programs
- Liaise with other Training team members to share experience and resources
- Liaise with educational institutes conducting hospitality and training courses
- Deliver briefing of all internal programs to executive management and department heads
Contribute toward Cocobay activities as directed by Human Resource Director / General Manager
- Regularly communicate with staff and maintains good relations
- Perform any other duties which may be assigned by the management from time to time