* Position overview:
Department/Section: Collection
Report to: Head of Collection
Location: HCMC
* Duties and responsibilities:
• Build, develop and maintain data models, reporting systems, data automation systems, dashboards and performance/financial metrics
• Take ownership of allocation, incentives calculation for Collections
• Collate, validate and derive relevant statistical data to monitor collections performance
• Identify, analyze and interpret trends in data collated for the purpose of decision making, providing projections
• Monitor and study business portfolio to see how it relates to risk segmentation and collections performance
• Drive collection process improvements from deep-dive analysis and advanced analytics
• Oversee the design and delivery of reports and insights that analyze key operations and performance metrics
• Ensure accuracy of data and deliverables of reporting staff with comprehensive policies and processes
• Develop strategies for effective data analysis and reporting
• Coordinate with Risk MIS/Analytics, IT and other departments to ensure data availability, integrity and robustness of processes
• Generate MIS and reports as management requirement
• Conduct ad-hoc analysis, where required
• Recruit, train, develop and supervise subordinates