Contact point for all team members
Delegate duties and tasks within the IT department
Review completed tasks to meet the standards
Monitor all team members and provide necessary advice and guidance
Oversee day-to-day operation
Write regular reports to the management
Set clear team goals
Discover training needs and provide coaching
Contribute to the planning and implementation of multiple projects
Provide dedicated technical supports in the broad infrastructure domain
Developing documents templates, operational guidelines, procedures, reports