German Travel Consultant

Main duties:

- Being in charge of oversea travel agents / direct clients (German/English markets)

- Quoting (GIT/FIT, series…) and sending the proposal / confirmation to the clients / agents related to the Indochina tours.

- Consulting clients / agents all the information needed.

- Building up good relationship with the agents by supporting them with the best services and up-to-date products daily.

- Negotiating with all the suppliers to get the best deal for some big groups / series.

- Work closely with Operation Department on all necessary travel services (incl. hotel, car, guide, air tickets, visas and related services).

- Pre-checking services to make sure all are pre-arranged in good order before clients’ arrival (if any)

- Co-ordinating with Operation Department to solve clients’ changing requests occurred on spot quickly and efficiently.

- Co-operatingwiththeAgentsandOperationDepartmenttosolvethecomplaintsfromthe clients perfectly.

- Co-ordinating with Accounting team to send the invoices to Agents and follow up payment to avoid any late cases (if any)

- Language skill: Fluency in German, English is communication.

- Computer skill:MS Office applications.

* Others:

- Being friendly and helpful.

- Responding in time, precisely and professionally.

- Being responsible to your duties (quotation offers, bookings).

- Time management.

- Building up good relationship with Operation and other departments; offices in Vietnam and overseas offices; response them actively and promptly.

- For German-speaking staff: Handling hotline when customer care is absent.

Chưa cập nhật

Established in June 2004 in Ho Chi Minh City (Saigon), Focus Asia was initially set up to serve the Russian market. The main sales office was established in Moscow, from the start we have been the leading operator for that market.

In 2005, operations were extended to Cambodia and Laos, and 2006 to Myanmar. Our company is growing fast and proudly serves thousands of satisfied customers every year. Our objective for the upcoming seasons is to deliver the best services possible to your clients while opening and reinforcing our relations with key partners worldwide.

Since 2006, Focus Asia have received a growing number of tourists from other European countries, including Germany. In 2009 Focus Asia opened an office in Munich/Germany which is responsible for the European market.

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