English & Vietnam Speaking Hotel Management Staff - Salary Up To 10 Millions / Month

Responsibilities
- Perform all check-in and check-out tasks.
- Manage online and phone reservations.
- Fluency in English; knowledge of other languages is a plus
- Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Record information in the logbook daily
- Inspect facilities regularly and enforce strict compliance with health and safety standards and cleanliness.
- Deal with maintenance issues, shortages in staff or equipment, renovations etc.
- Collaborate with external parties such as suppliers, travel agencies, event / conference planners
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Be the first line of contact with authorities if required.

Requirements
- Friendly, Helpful, Vibrant, outgoing, extrovert
- Some experience working in the hospitality industry is preferred but not compulsory
- Infectious personality and high Emotional Quotient (EQ).
- Excellent Customer service attitude
- Excellent communication and organizational skills
- Ability to understand customer needs and handle different types of personalities

- Work in start-up environment
- Grow up with the business
- Bonus based on revenue
- Insurance Policy
- 100% official salary

Ready to travel but on a tight budget? S makes IT easy with a new concept Otel. We understand that luxury does not have to come with a ‘H’uge price tag hence we took away the ‘H’ and created an Otel. S Otel is a budget startup designer hotel chain. We aim to cater to the Millennial crowd who appreciate design and comfort. At S, you can immerse yourself in a designer boutique hotel while sticking to your budget.

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